Members' Area


Insurance Ireland - SIU (Special Investigations Unit) Training Seminar


Main Information 

Date: Friday, 20th April, 2018

Venue: The Lansdowne Rugby Club, Lansdowne Road, Dublin 4

Time: 8.15am to 1.00pm

CPD: This seminar will be reviewed by The Insurance Institute of Ireland, IoB and LIA for CPD. Once confirmed we will update all those registered. 

 *This is an Insurance Ireland Member event. 


8.15am Registration - Networking & Refreshments
9.00am Welcome address - Joe Marshall, Head of Fraud, Zurich Insurance & Chairman of Insurance Ireland Anti-Fraud Forum 
9.05am Keynote 1 - Michael Horan, Non-Life Manager, Insurance Ireland 

'Update on the Cost of Insurance Working Group Report'
9.25am Claims Case Study Presentation 1 - Dean Dowling Claims Manager, Liberty Insurance 

Overview: SIU claimant defeated in the Dublin Circuit court. Claim having all the standard SIU hallmarks. Investigations uncovering, minimal impact, statement inconsistencies, non-disclosure with social media searches showing claimant engaging in activities that would question the extent of injuries being claimed for.

9.45am Keynote 2 - Ken McKinlay, Fraud Manager, MIBI

“Role of the Fraud Manager in the MIBI”

 Overview:The position of Fraud Manager within the MIBI was created in December 2016. The presentation gives an insight into the role, our fraud strategy, use of Technology and future developments. 


Underwriting/Sales Case Study Presentation 2 - Michael Bannon, Motor Product & Class Underwriting Manager and Jonathan Wheatley, Policy Fraud Investigations Supervisor, Aviva Insurance

 Overview: Ghost Broking - The extent of unregulated/ illegal insurance intermediaries (Ghost Brokers) operating in the Irish Market – the Aviva experience to date - how is Aviva tackling the problem?– how does the industry best share the relevant information within the constraints of existing DP legislation? The benefits of the Hub

 11.00am  Refreshment Break/Networking 
11.30am Liability Claims Case Study Presentation 3 - Jim Loughran, SIU Team, IPB Insurance

“Water Fountain”

 Overview: The case study is a liability claim which involves a motor vehicle which allegedly sustained damage due to a burst water main and ultimately resulted in the conviction of the claimant under the Theft and Fraud Offences Act.


 Keynote 3 - Niall Kavanagh, Managing Director, Verisk


“The SPOC Process and GDPR”


 Overview:  The SPOC Process on sharing date on matching claims and how the incoming GDPR will affect it.

12.30pm Claims Case Study Presentation 4 - Julie Tracey, Injury & Liability Claims Handler, RSA Insurance 

False Identity- Who is the claimant? ”

Overview: A case study on how RSA successfully defended a public liability claim pursued by a false identity and an overview of lessons learnt in relation to same.


Closing Remarks - Joe Marshall, Head of Fraud, Zurich Insurance & Chairman of Insurance Ireland Anti-Fraud Forum


 Registration is strictly via our online registration tool.                                                                        



 For further details please click here for our event website


This Insurance Ireland Event is open to Insurance Ireland members only or by invitation from our CEO. 


Please enter your email address to subscribe to our newsletter.

Contact details


Dublin Address:
Insurance Ireland,
Insurance Centre,
5 Harbourmaster Place,
Dublin 1, DO1 E7E8.

Contact Details

Telephone: 01 676 1820
Fax: 01 676 1943

or use our Query form

Brussels Address:
51, Rue Montoyer,
B-1000 Brussels

EU Transparency Register ID: 978587826097-61

Site Map

Insurance Ireland is an active member of the following: