Members' Area

Insurance Information Service

Insurance Ireland itself is not an insurer but is the representative body for insurance companies in Ireland.

This section of the website is designed to provide useful and, where possible, jargon free information about insurance for consumers. It also contains details of the Insurance Information Service (IIS) which Insurance Ireland operates to assist the public with any queries or complaints they may have.

Please note that the consumer information on this website represents a general guide to insurance. Insurance policies vary in their terms and conditions and so too can practices from insurer to insurer. Therefore, you should always read the insurance company’s policy or prospectus.

This service is an information service only and is not intended to replace professional advice.

Data Protection - Know Your Rights

Insurance Ireland and the Office of the Data Protection Commissioner have agreed on the Code of Practice on Data Protection for the Insurance Sector which sets out the industy's obligations to treat personal information fairly and in accordance with data protection legislation. To view this document please click here. 

Any Motor Declined Cases please send detail by email to



Who to Contact?

Insurance Information Service

t: 01 676 1914
f: 01 676 1943

The Insurance Information Service cannot review matters that relate to Insurance Brokers, Banks, Credit Card Companies, or Loss/Public Assessors. Please click here for a full list of our members. 

Declined cases agreement- 


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Contact details


Insurance Ireland,
Insurance Centre,
5 Harbourmaster Place,
Dublin 1, DO1 E7E8.

Contact Details

Telephone: 01 676 1820
Fax: 01 676 1943

or use our Query form

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